Frequently Asked Questions

Easier to decide which package to purchase…

By asking a few questions before you buy

Harry’s experience as an LTB adjudicator, educator & paralegal make him the #1 choice for landlords to safely operate their Ontario rental and represent themselves at the LTB if it becomes necessary.

Harry as an expert on CBC news

Ontario Landlords Want To Know…


Do you provide landlord’s paralegal services at the LTB?

While Harry Fine is a licensed paralegal, he is no longer practicing but instead, devotes his efforts to teaching landlords all about the LTB and how to stay out of trouble, or to get out of trouble.
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Can’t I just go to the LTB website and get my information there?

The LTB website has raw, dry information. It is not helpful in understanding real-world strategies, nor does it structure information into a cohesive package on a topic-by-topic basis. There is also a bias in favour of tenants. The same can be said about the LTB call centre.
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Are your materials up to date?

The Residential Tenancies Act, it’s Regulations, the LTB Rules and Guidelines as well as decisions from Ontario’s appellate courts constantly change the rules of the game. In our educational videos, all materials, forms, PowerPoint etc. are updated each time there is a change that makes the current material obsolete.
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So what happens if I buy a package, let’s say the “Essentials Three Pack”, and things change? Am I out of luck?

Every purchase comes with a one-year free update guarantee. If modules are updated, we will send you a link to download the latest video, instructional PowerPoint and accompanying documents.
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How many times can I review the video after I make the purchase?

The video can be watched as often as you like. You download it. It’s yours.
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Does using your materials mean I don’t need a paralegal?

Great question. It depends. Professionals like lawyers and paralegals are expensive. Paralegals less so, but sometimes it doesn’t make sense to spend more money on legal fees than the dispute is about. The answer depends on your own comfort level with appearing at the LTB and presenting your case. If the matter is messy or complicated, I often recommend having a paralegal represent you.
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If after reviewing your educational products, I decide to retain a paralegal, can you recommend someone for me?

Absolutely! We have favourites who get rave reviews from landlords who are referred to colleagues. We don’t take any referral fee or commission.
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Which ones should I buy? The Buy All 10 package is so inexpensive, very highly discounted? But I don’t need all that.

If you are not going to the LTB right now, I would start with the Landlord Essentials 3 Pack. That’s the one that contains the first 3 modules and is designed to keep you out of trouble. Later on if you are going to the LTB, for instance on a rent arrears application, it makes sense to then purchase the module “Eviction for Rent Arrears“. Property Management companies usually purchase the Buy All 10 package.
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What about the “Attending a Hearing” module? Does that cover a specific type of eviction?

Preparing for and Attending an LTB Hearing is a crash-course on how to represent yourself at the LTB, what it looks and feels like. It’s not specific to any single type of application, but it does contain tips at the end on various types of LTB eviction applications.
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What are the advantages to purchasing these materials? Why not just try to win the case myself?

Well, you can. But Harry has over 20 years experience at the LTB, both as an adjudicator and paralegal. It can take months to get a hearing. If you lose, you either start over, or even worse, you can’t start over because the decision is final. When deciding if these packages are right for you, consider what happens if you lose. Consider the cost of a lawyer or paralegal. Or starting over while rent is not being paid.
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Who should purchase the Landlord Forms Package?

Everybody. And nobody. A little secret is that it’s crazy to buy the Forms Package, because almost all the forms are in the Starting a Tenancy module, and they are ALL included in the Landlord Essentials 3 Pack. So it makes more sense to get the value of one module, Starting a Tenancy, or all 3 modules AND you get the forms included.
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What are your most frequently purchased Webinar packages?

That’s easy. The Landlord Essentials 3 Pack, followed by Eviction for Personal or Purchaser Use, followed by Eviction for Rent Arrears and Persistent Late Payment.
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Once I make a purchase, how are the materials delivered?

You will receive an email with the forms, templates etc. along with the video companion PowerPoint as soon as the purchase is made. Within an hour, you will receive a link to download the Video from WeTransfer. You do not need an account to download the video. Videos are generally about 400MB and are mp4 files, playable anywhere.
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I my tenant is not paying rent, how will your materials help me?

In the webinar on Evictions for Rent Arrears, I describe the process from beginning to end. We talk a lot about the N4 notice, the importance of getting it right, what are allowable charges on the rent ledger, making sure the tenant doesn’t claim they never received it, how the “voiding” of N4 notices. work. There is an N4/L1 eviction flowchart to help you visualize the process. We talk about standard orders, and relief from eviction.
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And if the tenant is damaging my unit, or creating safety issues?

In the Webinar on Eviction for Conduct and Recovery of Monies, we cover many scenarios so that you will understand which of the 3 conduct notices to serve. Or how to serve them together. The importance of specificity in the notices is demonstrated, as well as the timing issues for service and termination dates. There is a chart which explains the timing issues for each notice. And we have sample N5 appendices based on many grounds for eviction. We deal with the most common forms and requests that often become necessary in these types of applications.
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And why is the webinar on Evictions for Personal Use so popular and helpful?

If a tenant does not engage in conduct issues, there is no way to get your home back except for what we call the “No Fault” applications. Those are the N12 and N13 notices. But they are complicated, lots of traps and pitfalls. In the webinar on Landlord or Purchaser’s Use, we teach you how to be strategic, which mistakes to avoid.